StudentShare
Contact Us
Sign In / Sign Up for FREE
Search
Go to advanced search...

Total Quality Management - Essay Example

Cite this document
Summary
TOTAL QUALITY MANAGEMENT Table of Contents Table of Contents 2 Introduction 3 Total Quality Management (TQM) at Toyota 3 Areas of Improvement and Recommendations 9 Conclusion 14 References 15 Introduction Total Quality Management (TQM) can be defined as an integrated system which includes various kinds of principles, procedures, and practices followed by a business organisation that helps in the development of a framework which gives way to the companies striving for excellence in whatever activities they perform (Pool, 2000, p…
Download full paper File format: .doc, available for editing
GRAB THE BEST PAPER97% of users find it useful
Total Quality Management
Read Text Preview

Extract of sample "Total Quality Management"

Download file to see previous pages

Various ways of improvements that can lead to its success and development of the company in a more holistic way has also been discussed in this study. Total Quality Management (TQM) at Toyota Japanese organisations were the first to adopt quality management principles during the early 1950s (Ho, 2011, p. 12). The fundamental concepts behind TQM which include methods like Just-in-Time (JIT) and "jidoka" meaning in-station quality were not originally developed by Toyota. However the production followed by Toyota are widely studied and followed by many organisations operating their businesses worldwide.

Kaizen or continuous quality forms the basis of Toyota Production System (TPS). Kaizen is found to be enforced at almost every levels of the company. It helps in increasing the commitment levels of the employees of the organization, thereby helping it to reduce its costs and increase in its performance levels. The total quality management system followed by Toyota is commonly known as Toyota Production System (TPS). . The organisation needs to have a top-down approach towards implementing TQM to have any kind of meaningful effects generating out of it.

Hence the TQM strategy needs to be initiated by the top management of the organisation and from there it would percolate down to all the management levels of the organisation. 2) The Scope: The scope of TQM within an organisation is not limited to certain people or departments. To implement TQM in the organisational system it is necessary to involve each and every individual working for the company and it also needs to include all the business processes carried on within the organisation. There must be some pre-defined goals or objectives of the organisation and each of the departments of the company would be working together for the fulfilment of the goals of the organisation as a whole. 3) The Scale: Each and every person working for an organisation are meant to have some responsibilities at the personal levels for the improvement and maintenance of quality of the products or services offered by the company and ensuring the satisfaction of its customers.

Along with the external customers associated with a business organisation, the internal customers who are mainly the employees of the organisation are also required to be satisfied with the working environment within the company. Proper communication levels and teamwork must be ensured through concerted efforts by all the internal customers of the organisation. 4) The Philosophy: The philosophy behind the concept of TQM is that it does not aim for detection of any kinds of defects or errors but is aimed at the prevention of occurrence of such defects or errors. Hence in

...Download file to see next pages Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Total Quality Management Essay Example | Topics and Well Written Essays - 3500 words - 1”, n.d.)
Retrieved from https://studentshare.org/management/1401203-total-quality-management
(Total Quality Management Essay Example | Topics and Well Written Essays - 3500 Words - 1)
https://studentshare.org/management/1401203-total-quality-management.
“Total Quality Management Essay Example | Topics and Well Written Essays - 3500 Words - 1”, n.d. https://studentshare.org/management/1401203-total-quality-management.
  • Cited: 0 times

CHECK THESE SAMPLES OF Total Quality Management

McDonalds total quality management

McDonalds Total Quality Management McDonalds is one of the largest food chains.... McDonald uses Total Quality Management approach as the raw materials and processed items are checked at each stage of production and they are also checked at the time of packaging and servicing so that only the high quality products reach the customers.... (1994) management.... It is present all over the world delivering the same high quality everywhere it is found....
1 Pages (250 words) Essay

Total Quality Management (TQM)

Total Quality Management (TQM) Background & Introduction to TQM Quality is an important component of any organization's success model.... It is for the sake of the fact that there have been the existence of quality management programs but organizations have continued to fail to achieve results that labor experts coiled as the Total Quality Management agenda (Ferreira & Otley, 2003).... What makes Total Quality Management peculiar is the fact that brings on board the inputs of not just a limited component of the organization but the collective efforts of all stakeholders towards the success of the organization....
3 Pages (750 words) Research Paper

Total Quality Management Issues

Various… Management of the company also looks for satisfaction and derived it from well operating company and limiting, or if possible, eradication of waste in the production and other company These concerns, alongside various others, gave rise to the breed of management called Total Quality Management....         Total Quality Management (TQM) is a management system that aims to achieve the ultimate customer experience, whether meeting the expectation of the customers or going beyond what they anticipated (Dale, 1999)....
11 Pages (2750 words) Essay

Total Quality Management (TQM)

“TQM is a set of management practices applied throughout the organization and geared to ensure that business consistently meets or exceeds customer expectations and it places strong focus on process measurement and control as means of achieving continuous improvement” (Total Quality Management (TQM) 2010).... What strikes one most about TQM is that it does not really concern itself about quality or benchmarks, but is a system that is designed to sustain long term value addition and growth for the total business, and not necessarily for specific constituents of business segments like Production, Quality Controls (QC), Inventory management, etc....
9 Pages (2250 words) Essay

Total Quality Management: Benchmarking

This essay "Total Quality Management: Benchmarking" explains how benchmarking is one of the strategies used in order to compete effectively in the market.... It is a process that is used by organizations in order to target the key areas in their operations that can be used to improve competitiveness, productivity, and quality.... It is a process that is used by organizations in order to target the key areas in their operations that can be used to improve competitiveness, productivity, and quality....
10 Pages (2500 words) Essay

Key Principles of Total Quality Management

Along with quality assurance and quality control, companies also adhere to the key principles of Total Quality Management, such as, quality oriented management, customer focus approach, and continuous improvement in order to guarantee the development of superior quality products.... In this paper, we will discuss the role of Total Quality Management in the success of a company or organization.... We will examine the way Total Quality Management helps a company improve its performance in market and increase customer base....
17 Pages (4250 words) Essay

Total Quality Management Approach

The assignment "Total Quality Management Approach" focuses on the problem of fierce global competition upon quality.... The Total Quality Management (TQM) approach seeks to maximize the productivity of an organization by continually improving the quality of its products, people, environment and services (Deming, 2000).... he goal of Total Quality Management is to ensure continuous improvement, employee empowerment, customer orientation and a strong commitment from the management to safeguard the interests of the customers, employees, stakeholders and even society at large (Brah and Lim, 2006)....
9 Pages (2250 words) Assignment

Implementing Total Quality Management

The case study "Implementing Total Quality Management " states that Total Quality Management (TQM) is an organizational philosophy that was conceived by great management theorists such as Joseph M.... In the light of the fact that the main purpose of this report is to outline the action plan as well as describe the implementation of Total Quality Management (TQM) in a large fast food outlet based in Mackay, Queensland, a summary of the steps involved will be provided....
8 Pages (2000 words) Case Study
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Contact Us