StudentShare
Contact Us
Sign In / Sign Up for FREE
Search
Go to advanced search...
Free

Bad News Message - Revised Version - Assignment Example

Cite this document
Summary
I am saddened to hear about your broken equipment, it is always frustrating when a piece of equipment fails, especially when it was a piece that was relied upon. Our company has a comprehensive return and repair policy and aims to provide the best service possible to all of our…
Download full paper File format: .doc, available for editing
GRAB THE BEST PAPER97.7% of users find it useful
Bad News Message - Revised Version
Read Text Preview

Extract of sample "Bad News Message - Revised Version"

Bad News Message School: Royal Enterprises 1011 Real Street New York, NY 73291 July 30, Mr. Louis E. Anderson1734 Fake Street #45Newark, NJ 010973Dear Mr. Anderson:I am saddened to hear about your broken equipment, it is always frustrating when a piece of equipment fails, especially when it was a piece that was relied upon. Our company has a comprehensive return and repair policy and aims to provide the best service possible to all of our customers. Unfortunately, our company policy explicitly states that there is a two (2) year warranty on all purchased items, and it has been almost three (3) years since you originally purchased the item from us.

I regret to inform you that I will be able to offer you a refund or replace your sprocket tester at this time. I hope you can appreciate that we must draw a line in the sand when it comes to warranties of this type and remain committed to these restrictions. If we did not do this, our company would be inundated with requests for free repairs, which would prevent us from being able to provide the equipment that we do at the competitive price that we offer. We believe that any errors in manufacturing would quickly become apparent, and feel that offering a two year replacement window provides ample coverage for any breakdowns that occur due to mistakes on your part.

Equipment of this sort, unfortunately, is subject to significant wear and tear, and it is simply impossible for us to make an exception in any one case, as this would make it necessary to make a similar exception each time this issue arises. There are, however, several options available to you at this point. We offer repair services with free quotes, so you can return your piece of equipment to you and we will be able to tell you how much repair would costAs you are a valued customer, if you are looking to replace this piece of equipment with a newer model, I can certainly offer you one at a competitive priceWe sell refurbished equipment of this type at significantly reduced prices compared to new equipment, and this may be an affordable alternativeWe also offer extended service warranties on everything that we sell for a nominal price.

If you are concerned about equipment breaking down, you may want to consider such extended coverage in the future, which includes a five year warranty, on-site service, and 24 hours a day, 365 days a year phone serviceFurthermore, because of the difficulty that you have encountered with this product, we are prepared to offer you a single-use discount coupon, which will give you a percentage off the cost of a new or refurbished piece of equipmentI am sorry that I was not able to provide a refund or replacement to your equipment, and hope you understand my position in this case.

If you are interested in pursuing any of the options listed above, please feel free to email me at albot.royal@compus.co, or call me at 555-555-5555. If you have any other questions or concerns, please do not hesitate to contact me. Warm regards, (Marketing Manager)

Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Bad News Message - Revised Version Assignment Example | Topics and Well Written Essays - 500 words”, n.d.)
Bad News Message - Revised Version Assignment Example | Topics and Well Written Essays - 500 words. Retrieved from https://studentshare.org/english/1601102-bad-news-message-revised-version
(Bad News Message - Revised Version Assignment Example | Topics and Well Written Essays - 500 Words)
Bad News Message - Revised Version Assignment Example | Topics and Well Written Essays - 500 Words. https://studentshare.org/english/1601102-bad-news-message-revised-version.
“Bad News Message - Revised Version Assignment Example | Topics and Well Written Essays - 500 Words”, n.d. https://studentshare.org/english/1601102-bad-news-message-revised-version.
  • Cited: 1 times

CHECK THESE SAMPLES OF Bad News Message - Revised Version

The Story of Joseph in the Bible and the Koran

The Biblical story of Joseph is presented in detail, whereas the Koran presents a broader version.... In the Koran version Jacob advised Joseph to keep the dream to himself and not tell his brothers.... Furthermore, Joseph also brought his father bad reports about his brothers....
6 Pages (1500 words) Essay

Public Relations Campaign Issues

I guess that current version is more suitable for educated, experienced, older smokers who have decided to quit smoking and need some additional motivation to do it, rather than for group aged between 20 and 34.... In my opinion the content of the message focuses more on psychological impact rather than physical one....
10 Pages (2500 words) Essay

Analyzing the Book of John

However, the four books complement each other in delivering the message of the gospel.... Many omissions in the book of John are present in the synoptic books.... Episodes of temptations of Jesus, transfiguration, the last supper and some other events are not… On the other hand, John also includes some contents not found in the synoptic....
7 Pages (1750 words) Essay

Successful E-business Strategy

Have you ever received a message in your phone informing you of a particular product?... E-business can be described to be a process through which businesses are conducted through the use of internet.... An example is the use of mobile marketing which is… Mobile marketing can be described as advertising messages which are related for promotional purposes and are done majorly through mobile phones....
9 Pages (2250 words) Essay

V for Vendetta

The paper "V for Vendetta" discusses the screen version of the comic book written by Alan Moore and illustrated by David Lloyd.... The comic book had ten issues and it was written during the 80s.... nbsp;Some people refer to “V for Vendetta” as a graphic novel instead of a comic book....
5 Pages (1250 words) Movie Review

Objectivity is an Elusive Ideal that Can Never Be Achieved

The focus of this paper is to critically evaluate this proposition and it is submitted in this paper that the interrelationship between subjective interpretations of news, the intrinsic nature of individual perception and the mass media model render it inherently impossible to achieve objectivity....  As a result, the method of news delivery and manner of subjective news consumption means that in reality, objectivity will arguably always remain an ideal....
12 Pages (3000 words) Essay

Practical Windows Security

The essay reveals the definition of security vulnerability and tells that it can be regarded as the preliminary filter that is applicable to various issues.... In order to protect the system from security threats, there are certain recommended practices in the Practical Windows Security that need to be followed....
9 Pages (2250 words) Essay

Possible Realistic Approach of Uber

The "Possible Realistic Approach of Uber" paper evaluates Uber's technology and data process system along with its pricing strategies.... The research also tries to focus on the challenges faced by the company when it adopts the policy of progressive growth.... hellip; Uber is an international transportation network company that has its headquarters in San Francisco, California....
7 Pages (1750 words) Case Study
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Contact Us